Account Deletion Request

This page explains how to delete your account and associated data for the Kiteren app provided by Suimyo Studio.

1. Delete from within the app (recommended)

If you still have the app installed, you can delete your account immediately using the steps below.

1. Open the Kiteren app
2. Open "Settings"
3. Select "Delete Account"
4. Follow the on-screen instructions to confirm deletion

If you are the owner of a group, you may be asked to transfer ownership or delete the group before proceeding.

2. Request deletion via the web

If you cannot use the in-app flow — for example because you have already uninstalled the app — you can request deletion through the contact form. Reinstalling the app is not required.

• Write "Account deletion request" in the message
• Contact us from the email address registered to your account (your Apple ID or Google account email). We use it to verify your identity

After identity verification, we will delete your account within 30 days of receiving the request.

3. Data that is deleted

When your account is deleted, all of the following data is deleted.

• Account information (email address, display name, profile image)
• Group creation and membership information
• Event RSVP responses
• FCM tokens used for push notifications

4. Data that is retained

• Server logs are retained for up to 30 days for operational and security purposes, then deleted
• In-app purchase records may be retained by Apple / Google / RevenueCat in accordance with their own policies, as required by law and for refund handling

For details on how we handle data, please see our Privacy Policy.